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Customer Support

Find links to the most commonly asked DaySmart Spa questions. If you can’t find what you need, select the product knowledge base for more information.

Knowledge Base

  • Sign in to your Account Management Help Page.
  • Click on Knowledge Base
  • If you are directed to the Software Support Center, you have a Desktop version.
  • If you are directed to the Cloud Support Center, you have a Cloud version.

Still unsure of your version? Try Live Chatting with one of our Support representatives using the Live Chat option or send an email to the DaySmart Support team.

Getting Started

Remotely Connect to My Business

Download TeamViewer

Download

Installing Daysmart Spa Software

First Time Installation

New Install

Installing on Mac

A 3rd party Windows emulator is required.

Read the Article

Downloads and Drivers

View all software downloads and drivers for Daysmart Spa.

See Them Here.

Updating Daysmart Spa Software

Click for steps for updating your current software.

Download Update

Contacting Support

Click for steps for updating your current software. Call, email, or chat – your choice.

Learn More

Online Forms

Forms to allow us to update, recover, or process your data.

Support Forms

Release History

View the software release history for DaySmart Spa

Review Desktop Releases

Hardware Requirements

Can my computer run the software?

Find Out Here

Add Ons & More

Online Booking

Custom website for bookings – even on facebook!

Free Booking Website

Messaging Service

Text confirmations, marketing, and more.

See the Options

Remote Access

Stay connected with apps and more 24/7.

Get Connected

Integrated Credit Card Processing

Great rates, and the many benefits of integrated payments...

Check it Out
Rebranding

Orchid is now DaySmart Spa

After many years, we've rebranded Orchid Spa Software as DaySmart Spa - same great team, same product, same pricing... Just a new name.